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Announcement
Effective 1/1/2026, non-residential accounts will no longer be able to use a credit/debit card to pay for a monthly bill that exceeds $500.
*If you are a residential customer with a bill over $500, please call 334-566-0177, and a representative will be happy to assist you with your payment over the phone.*
Click here to enroll in automatic bank draft.
**Note - Automatic bank draft is not used for one-time payments. It is a recurring payment option that automatically processes each month on the 10th or the next business day if the 10th falls on a weekend or holiday. **
IF YOU HAVE BEEN DISCONNECTED AND ARE REQUESTING RECONNECTION AFTER HOURS, PLEASE NOTE THE FOLLOWING AFTER HOURS RECONNECT FEE THAT WILL BE ASSESSED:
- MONDAY THROUGH FRIDAY BETWEEN THE HOURS OF 6:00 PM AND 10:00 PM: $50.00
- MONDAY THROUGH FRIDAY BETWEEN THE HOURS OF 10:00 PM AND 7:00 AM OR ANYTIME ON SATURDAY, SUNDAY, A CITY OBSERVED HOLIDAY, OR ANY OTHER DAY THE CITY'S OFFICES ARE CLOSED FOR BUSINESS: $150.00
PLEASE CALL 334.566.0500 TO BE RECONNECTED AFTER HOURS. ***
Have a question?
(334) 566-0177