Click here to request service disconnection.
Click here to enroll in automatic bank draft.
**Note - Automatic bank draft is not used for one-time payments. It is a recurring payment option that automatically processes each month on the 10th or the next business day if the 10th falls on a weekend or holiday. **
***ALL ACCOUNTS NOT PAID IN FULL BY 5:00 P.M. ON THE 20TH ARE SUBJECT TO DISCONNECTION AT 8:00 A.M. THE FOLLOWING MORNING. IF YOU ARE DISCONNECTED, PLEASE CONTACT THE OFFICE AT 334.566.0177 AND LET US KNOW THAT YOU HAVE PAID SO THAT SERVICE CAN BE RESTORED.
IF YOU HAVE BEEN DISCONNECTED AND ARE REQUESTING RECONNECTION AFTER HOURS, PLEASE NOTE THE FOLLOWING AFTER HOURS RECONNECT FEE THAT WILL BE ASSESSED:
- MONDAY THROUGH FRIDAY BETWEEN THE HOURS OF 6:00 PM AND 10:00 PM: $50.00
- MONDAY THROUGH FRIDAY BETWEEN THE HOURS OF 10:00 PM AND 7:00 AM OR ANYTIME ON SATURDAY, SUNDAY, A CITY OBSERVED HOLIDAY, OR ANY OTHER DAY THE CITY'S OFFICES ARE CLOSED FOR BUSINESS: $150.00
PLEASE CALL 334.566.0500 TO BE RECONNECTED AFTER HOURS. ***
