Utility Billing

IF AN ERROR OCCURS WHILE MAKING A PAYMENT, PLEASE CONTACT US BEFORE TRYING AGAIN TO AVOID DUPLICATE CHARGES.

ZIPCODE MUST MATCH INFO YOUR BANK HAS ON FILE OR PAYMENT WILL BE DECLINED.

EFFECTIVE 1/1/2026, NON-RESIDENTIAL ACCOUNTS WILL NO LONGER BE ABLE TO USE A CARD TO PAY A MONTHLY BILL THAT EXCEEDS $500. 

Click here to enroll in automatic bank draft. 

**Note - Automatic bank draft is not used for one-time payments.**

IF YOU HAVE BEEN DISCONNECTED AND ARE REQUESTING RECONNECTION AFTER HOURS, PLEASE NOTE THE FOLLOWING FEES:

• $50: MONDAY - FRIDAY BETWEEN THE HOURS OF 6:00 PM AND 10:00 PM
• $150: MONDAY - FRIDAY BETWEEN THE HOURS OF 10:00 PM AND 7:00 AM OR ANYTIME ON SATURDAY, SUNDAY, A CITY OBSERVED HOLIDAY, OR ANY OTHER DAY THE CITY'S OFFICES ARE CLOSED FOR BUSINESS

PLEASE CALL 334.566.0500 TO BE RECONNECTED AFTER HOURS. ***